Our service offering is unique
and all-inclusive to lighten your
load and provide peace of mind
Property Manager on Call offers the following services.
Follow the links below to learn more about our services and how we can assist you.
Accounting and Financial Services
We offer a comprehensive list of Accounting and Financial services which include, but are not limited to:
- Monthly management accounts
- Detailed administrative records
- Up-to-date Age Analysis
- Preparing budgets, records, and relevant documents for Audit finalisation.
- Meter readings and issuing of invoices and collection/receipt of levies, rentals, and other income (CSOS) with detailed reporting.
- Loading payments and operating current, savings and investment accounts on behalf of our clients/schemes.
- Liaising with lawyers and/or debt collectors on outstanding levies.
- Managing contractors pertaining to matters such as quotations, payments, insurance claims, and monitoring service delivery to satisfaction.
- Legal administration including issuing Clearance Certificates on unit transfers, assistance and advice to Board of Trustees on Sectional Title Act, CSOS Act, POPI and POPIA and Management and Conduct Rules adopted by clients/schemes.
- Submission of relevant documentation to the Ombud (CSOS – Community Schemes Ombud Services) and acting as Body Corporate representative in case of dispute resolution.
Administration and Secretarial Services
We offer detailed and all-inclusive Administration and Secretarial Services which include, but are not limited to:
- Database Management of unit owners and tenant information and following strict POPI Act compliance in relevant matters.
- Liaison between Trustees and unit owners with regard to complaints, enforcing management and conduct rules, written warnings, and penalties.
- Full Administration Services regarding all meetings (arranging meetings, AGMs, SGMs, agendas, proxies, voting slips, nominations and drafting meeting minutes).
- Monthly management reports on maintenance, cleaning services, security services, and current projects.
- Liaison with insurance companies, insurance contractors, and owners on claims and finalisation.
- Quarterly Newsletter to all owners.
Other Management Services
We offer additional project management services to ensure peace of mind and service excellence which include, but are not limited to:
- Implementing Systems and Procedures to manage risks, reduce costs, and ensure quality.
- Sourcing, vetting, and negotiating preferred rates with contractors.
- Site Inspections and formal reporting on the findings, health and safety, regulatory compliance, and building by-laws.
- General supervision and ensuring that service providers adhere to top-quality service delivery (security, cleaning, hygiene, landscaping, parking management, waste management, pest control, aircon, and ventilation systems, lifts, generators, fire prevention, and protection, etc).
- General supervision and upkeep of hard surface areas (roads and pavements, manholes, street lights, water pipes, and parking areas).
- Property management services pertaining to renovations or capital improvements.
